We want your time with us as a customer to be as trouble free as possible. However, we have responsibilities under our gaming licence to reduce the risk of fraud occurring on your account. If a customer plays with us beyond certain thresholds we may request copies of the below documentation to satisfy our responsible gaming and anti money laundering obligations. On rare occasions we may request a “selfie” with a corresponding photographic ID to be 100 per cent sure of identity.
Please find below a comprehensive list of documents which we may require.
Proof Of Identity:
Passport
Driving Licence
National ID (including Provincial or Territorial Identity Cards)
Provisional Driving Licences
Military ID Card
Proof of Address:
Bank Statement
Benefit Letters
Trash/ Refuse Bill
Broadband/ Media
Credit Union Statement
Driving Licence
Gas and Electricity Bills
Landline/ Internet Bill
Letter from Banks
Letter from Electoral Register
Letter from Government Department
Letter from a Utility Provider
TV Media Bill