If you have a negative balance it is likely to be the result of a settlement error. Although we endeavour to ensure your bets are settled correctly at all times these errors can sometimes happen. The negative balance could be due to a bet being incorrectly settled as a winner. If you use these funds then your account may show a negative balance once the bet is resettled correctly as a loss.
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The negative balance may also be the result of a depositing error. If for whatever reason we do not receive the funds which we have credited to your account, you would see a negative balance as you have been able to bet with funds that aren't rightfully yours to gamble with.
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In both instances you would need to deposit to correct the error before you can place any further bets.