Our Customer Service team cannot credit free bets, free spins or bonus funds on request.
However, we regularly run a variety of on‑site and email promotions designed to reward our loyal customers and make your experience more enjoyable.
To make sure you don’t miss any offers, please ensure you are opted in to marketing emails and check your on‑site Inbox for new promotions.
How to update your marketing preferences
Follow the steps below to update your email or SMS preferences on both desktop and app:
Go to My Account.
Click on Settings.
Go to Receive Special Offers and select the options that suit you best. You can choose to receive emails or SMS for both Sports and Casino.
Note: If at any point gambling stops feeling fun or you feel you may need support, please reach out to us via message or email. You can also visit our Safer Gambling Portal or Safer Gambling Page for tools and advice. Our team is available 24/7.