Once your bet has been settled, the final return may differ from the “potential returns” shown on your bet slip.
The potential returns shown when placing a bet are an estimate of the maximum possible return based on the selections and stake, and are not guaranteed.
Reasons your return may differ
Reason | Explanation |
Voided bet or selection | A selection may be voided due to rules or market conditions |
Rule 4 (horse racing) | Deductions applied when a non-runner is withdrawn |
Non-runner (horse racing) | Singles are usually refunded; multiples continue with remaining selections |
Dead heat | Stake is divided when selections finish level |
Each-way bets | Return depends on win or place outcome |
Bonus funds used | Promotional terms may affect stake or winnings |
Void selection in multiples | Remaining selections are recalculated |
Horse racing: non-runners and Rule 4
Scenario | Outcome |
Single bet | Stake is refunded |
Multiple bet | Remaining selections stand |
Rule 4 deduction | Applies to winning bets depending on withdrawn runner odds |
Ante-post bet | Non-runner is usually treated as a loser |
Postponed or abandoned matches
If a football match is postponed or abandoned:
Bets are usually made void
In some cases, sport-specific rules may apply
Always refer to the relevant sport rules for full details
Please refer to the relevant Individual Sports Rules for full details, under sections 1.8 Abandoned Matches and 1.11 Postponed Matches.
Important:
Potential returns are not guaranteed winnings
Final payouts depend on settlement rules applied to the market
Multiple factors can affect your final return
Still unsure?
If you are unsure how your bet has been settled:
Check the applicable rules for your sport
Review your bet slip details
Contact us with your bet ID for assistance