Welcome to BetVictor.

Whether you are interested in Sports or Casino, this guide will help you set up your account, explore any offers available to you, deposit funds and get started.

You can follow the steps below or go directly to the section you need.

Go to My Account to manage your personal details, payment methods, deposit limits and account settings.

Please keep your information complete and up to date. This helps us protect your account and complete any necessary security or verification checks.

You may have already selected a Welcome Offer when you joined. If so, follow the qualifying steps shown in the offer Terms and Conditions.

If not, go to Offers and look for offers labelled New Customers. You can use the Sport or Casino filters to find the offer that works best for you.

Available offers may depend on your location, eligibility and chosen product. Always read the Terms and Conditions before opting in.

Remember, you need to opt in before depositing and wagering for the reward to be credited automatically.

We may ask you to verify your identity or provide supporting documents. This helps us protect your account and meet our legal and regulatory obligations.

If verification is required, you’ll see a notification or banner explaining what information we need. Follow the on-screen instructions to submit your documents securely.

Review the documents we accept, learn what to expect during the verification process, and find out how to upload your verification documents.

Before making your first deposit, you may be asked to set a deposit limit.

Deposit limits help you stay in control of how much you can deposit over a daily, weekly or monthly period. You can review your limit at any time from My Account.

Learn more about how deposit limits work.

Once you’re opted in you are ready to deposit:

To compare the available payment methods, limits and processing times, visit our deposit methods guide.

Please use a payment method registered in your own name. If a deposit fails, make a note of any error message or code before contacting Customer Support.

Use the main navigation to choose what you would like to play.

Select Sports to browse events and markets. Choose the odds for your selection, enter your stake in the bet slip and review the details before placing your bet.

You’ll see your potential return before confirming. Once placed, you can track your bet under My Account → Bet History.

New to sports betting? Follow our step-by-step guide to placing a bet.

For information about bet types, settlements or a particular sport, visit our Sports Help section.

Select Casino or Live Casino to browse the games available to you.

Use the search and category options to find slots, live dealer games, table games, jackpots, Bingo and other available games.

Select a game to view more information and check any applicable rules before playing. Game availability and features may vary depending on your location.

Ready to browse the available games?

When you qualify for an offer, your reward may be credited automatically or become available after you complete an additional step.

Always check the offer Terms & Conditions to find out:

Sports and Casino bonus funds work differently. Find out how to use Sports bonus funds or use Casino bonus funds.

If you completed the qualifying steps but cannot find your reward, check the possible reasons why your Welcome Offer or bonus is missing.

To request a withdrawal:

Withdrawal methods and processing times may vary.

We may also ask you to complete verification or additional security checks before releasing a withdrawal. Our internal checks may sometimes mean that your withdrawal takes up to 24 hours to process. If it is not processed immediately, please wait up to 24 hours before contacting us.

For more information about the available methods and expected processing times, visit our withdrawal guide.

BetVictor provides tools to help you manage your gambling, including deposit limits, gaming time reminders, Time Out, product restrictions and self-exclusion.

The tools and support available may vary depending on your location.

Explore the available tools and find the information that applies to you.

Using the app? Go to My Account → Safer Gambling Portal.

For alternative ways to access the portal and use its tools, see our finding and activating the available tools.